In today’s advertising industry, a will to adapt to a rapidly changing environment and a keen eagerness to learn seem more important than ever before. How does the industry ensure that the next generation of advertising professionals has the ability to easily adapt to a new spectrum of future-proof skills and how does higher education prepare their graduates for this job market? More particularly, does the current education system answer the needs of the industry in the rapidly changing world of Artificial Intelligence? These were some of the key questions asked during EACA’s Evolution Lab panel on the mismatch between a graduate’s skills and the needs of the labour market.
Cybersecurity, big data and quantum
First up to address this challenging question was Lucilla Sioli, Head of Unit of Digital Economy & Skills at the European Commission. What is the European Commission doing to make sure today’s generation posseses the right skills for the jobs of tomorrow? Generally speaking, Sioli explained that the European Commission can only strongly advise member states to stay up to date with their curricula, since education is a regional competency and not a European one. However, as part of DG Connect –Directorate General for Communications Networks, Content and Technology – the Commission is keen to support developments in Artificial Intelligence. They recently launched a new scheme, called the Digital Opportunity Scheme, which aims to give students of all disciplines experience in fields that are demanded by companies, such as cybersecurity, big data, quantum or Artificial Intelligence, as well as as web design, digital marketing, software development, coding or graphic design.
In addition, the Commission also mobilises funding to spread messages to foster more on-the-job training, funded by the industry, to learn about digital skills. The aim is to encourage stakeholders in certain industries (e.g. the tech industry) to support new developments, such as Artificial Intelligence, by stimulating them to offer internships and by encouraging them to co-operate with universities that support such change. Sioli concludes: More often, we see that young professionals change jobs every two to three years. On-the-job learning helps people apply skills to specific activities which proves that transferable (digital) skills are more important than ever before.
Work experience = university degree?
So if the European Union is only entitled to strongly advise member states to reflect technological advancements in education on a national level, what are universities currently doing to provide students with the right skills and knowledge?
Paul Springer, Director of School of Communications at Falmouth University, recognises that the academic world is facing a double edged sword: never before have students been so digitally skilled whilst universities struggle to keep up with a most rapidly changing industry. Springer agrees with Sioli that work experience and on-the-job learning on a students’ CV have become more pronounced and increased in value since recent years. With brands and the industry pushing universities to teach students certain skills, there is a tremendous pressure to deliver perfect graduates who are ready to enter the job market. An additional pressure are national and international rankings, which may obstruct universities to take risks, such as launching innovative courses or introducing new initiatives. Springer ends his plea by giving an example of how his university recently introduced a new concept of ‘Flipped Classrooms’, whereby students can learn at their own pace. However, the danger of skimming a wide spectrum of skills and topics through such introductory classes is that students may have had an introduction to these, but are left with a lack of in-depth knowledge and insecurities of how to apply their skills at work.
Starting from scratch
Wouter Vandenameele, Digital Strategy Director at PHD Belgium agrees that the bridge between academia and the industry is far too wide. Although certain key skills, such as problem-solving skills or coding, are much appreciated by employers, he admits that graduates who start in entry-level positions at his agency need to be taught from scratch. Vandenameele adds that, when going through a recruitment process, a graduate’s common sense and interpersonal competences, such as pro-activity and how well they fit into a team are of higher value than those skills they have acquired during their studies. After all, if a student graduated with a certain diploma, for instance in commercial communications, it’s only taken for granted that they can apply these skills on the job, Vandenameele reasons.
Do we still need universities?
If we want to stay on top on technological advancements in society, we need to rethink how the education system actually works and find a way that users can benefit from it, comments fourth panelist Ivona Skultetyova, PhD candidate at Tilburg University. Skultetyova continues: millennials need to be challenged every minute of every day. These days, their concentration span is much shorter and distractions are much bigger. We need to find incentives for them to apply their energy and motivation in the work space rather than in the classroom.
To sum up, education is a combination of informing people whilst also providing them with the correct skills, so how can we weave education into the transformation of society? Perhaps the big elephant in the room is a question no one dares to ask: do we still need universities? The answer is yes, we do. In a time where technology defines societal transformation, where jobs are replaced by machines and humans by Artificial Intelligence, continuous training and education at university and on the job are more important than ever. Universities need to recognise that there may no longer be a need to teach knowledge and skills that were taught a decade, a year or even a month ago, but that in today’s world, a stimulus to develop interpersonal and transferable skills that can be applied inside and outside university are key to a successful career and future for today’s generation of graduates and young professionals.
Monday, 18 September. The start of a new academic year at University College PXL. In my opinion, THE best college in Limburg (Belgium). And probably also beyond. Where students are named junior-colleagues. The place where they try on the X-factor suit. Starting from day 1.
What does that mean? Passion, international collaboration and networking, multi- and disciplined work and innovative business. Quite a lot. Empty buzzwords? Slang? Not at all. Definitely not in communication management.
Yep, you’ve probably already figured it out by now, I teach within the communication management programme. If this was a deliberate choice? Err, not really. Rather an assembly of several incidental coincidences. As it often happens.
Throwback to my beginnings
A few years ago, I worked as a (digital) marketer for a company named Ardennes-Etape. As a former student of PXL, I stayed in contact with the university through the alumni network which resulted in Herve Vandeweyer, Head of the course, contacting me for a mission. He examined the possibilities to set up an authentic learning assignment for graduate students. An assignment he wanted to be conducted in French. I accepted his offer. It was my first acquaintance with a classroom from the other side. This collaboration is now in its 5th year.
“Coincidence doesn’t exist”
I no longer work for Ardennes-Etape. I’ve had a change of plans 3 years ago. Herve wanted to continue the mission but needed a lecturer to coach the students. No need for me to think that over! He introduced me to PXL Research where they asked me to do research in the leisure sector, considering my background. To resume, one small year later I was 100% into education! Something I could never have imagined before!
Moonfish
It did not stop there. A little later I was asked by Herve to be the beacon for Moonfish, an advertising agency run by students studying Communications and overseen by myself. That withholds that I prospect, coach, manage revenue and guard the quality standards. Some people ask me if I am the CEO but in my opinion this is an outdated term. I prefer the idea of shared responsibilities and low hierarchy. I absolutely love to be an inspiration and a mentor to my junior colleagues (or at least, I hope to be). Seeing how they gain confidence, gives me a tremendous thrill and pride when I see them finish a project! And as far as I believe, a perfect example of that X-factor I mentioned earlier. Moonfish should cover its own costs, and we perfectly manage that! After 4 years, I am happy to say we have quite a portfolio. So, the mission for this year is: keep the motor running!
Tutoring, research and project management
The academic season starts with a new programme and a lot of new faces. On Mondays, Tuesdays and Wednesdays, I work on Research, trying to find an answer to questions such as: “(i) what is the wine tourism worth in Belgium; (ii) how can we professionalise this sector; (iii) can you measure hospitality through mystery visits?; (iv) how can you bring tourism for all into practice?”
In addition, I start preparing the content for my lecture in Advertising for Master students. They have the possibility to choose their field of interest in their final year.
“I feel lucky to be teaching Advertising this year”.
So, what have I planned? A deep dive into one of the, if not the fastest changing areas in the world: Advertising. With a lot of workshops, guest colleagues, external visits, and last but not least, an introduction to edcom and the world of Artificial Intelligence in the Age of Advertising during Evolution Lab 2017 in Brussels on 17 October 2017. Next to these exciting activities, students will also need to work on a briefing and assignment for Ardennes-Etape.
Looking back and forward
And so, this is how I found my way into education. I, who thought that this environment was a slow and rather boring machine. Silly me! If I consider all the activities I am lucky to be in charge of and all the opportunities still out there, I think it is safe to say I don’t regret my choice.
Working together with people that share the same passion creates an energy bubble that rises and rises. If you have found that match, then you are never bored, always with the foresight of new possibilities in your region, nationwide and on an international level. Because, indeed, a school is embedded in society.
My tip for junior colleagues and other students out there today? Seize as many opportunities as you can as there is plenty out there! Develop your talents! And if that is within marketing & communications, I consider it a privilege to be able to share as much of my passion with you as possible.
In 2016, I graduated from Bournemouth University and got a BA in advertising. Since then, I’ve been looking for a job which I can truly enjoy and where I could put all of my positive energy into rather than jumping at the first opportunity that I got. I have worked across several European countries such as Italy, the UK, Belgium and through a wide array of industries, all of which strongly connected to advertising or communications in general. Having been through these experiences myself, I felt there was an obvious struggle for European graduates and young professionals to find a place of work where their nationality or background did not affect their chances of getting the job they were applying for. I wanted to see if others like me were experiencing the same struggles and how they were dealing with it, and for those who succeeded at securing a job abroad, I wondered about how they were living, if their expectations had been met, and if the communication industry had provided them with enough opportunities to build a path to success. I ended up wondering about something much bigger than I anticipated.
The hidden obstacle
Juliet Velicangil is a young professional with a British-Turkish nationality and a recent advertising graduate at Bournemouth University. Juliet’s previous experiences include an internship at Saatchi and Saatchi Istanbul, a famous and successful agency. Despite her valuable work experience, she had future employers raising questions about her acquired skills at the agency, even asking if she had access to programmes like PowerPoint and Excel in Turkey. Juliet believes this is strongly connected to the assumption that the success of a company or an agency is reflective of the economic and political welfare of the country. Juliet comments: “A lot of candidates are unprofessionally scrutinised for not having experience in the country they apply for, or simply not being a local. This is especially an issue when stereotypes of nationalities come into play… for example the candidate may be ruled unqualified simply because the interviewer has false impressions of the professional climate of the other countries the candidate has experience in”. As I interviewed Juliet, I realised she was not the only one having experienced this.
Maria Milenkova, a 24 year old Bulgarian millennial who moved to the UK to study Communications & Media, echoes this sentiment: “people thinking they are superior to others because of their nationality is the primary barrier to achieve a truly globalized environment in Europe for young professionals”. Consequently, it seems like what should be an added value – the ability of speaking more than one European language, the knowledge of diverse markets, and the capability to work with a varied group of individuals of different backgrounds- becomes instead the applicant’s biggest flaw. That is unless you come from or have experience from a country which is perceived as more modern or more capable.
I personally also had once the experience of being called for an assessment center at one of the biggest entertainment companies worldwide, when I was in my third year at university. Me, as well as four other non-locals, were cut off at the first stage despite having the same university degrees and acquired skills as the other, local, candidates. This was a placement which was advertised as being particularly focused on other European markets, therefore the knowledge of more than one of these, along with the respective language skills, was going to be highly valued. When I asked for feedback, the manager confirmed they liked me a lot and shook off any explanation with the usual “it’s a competitive job” one-liner. Perhaps these employers are lacking to see what we see: especially in the communications industry, it’s all about finding the next fresh idea and being different, so having a diverse workforce is what could really drive that. People from different countries have different mentalities, which means they can have different viewpoints that might provide that one unexpected insight, so that’s why it’s quite surprising that a lot of agencies seem to employ the same kind of people.
Proving my right to live here
When asked their opinions in regards to unity among European countries, the interviewees drew a distinctive line between young people and the older generation. They have noticed a more negative attitude towards the EU by the latter. However I believe the situation is a little more complicated than that. Most of the agencies we apply to are young, vibrant environments, where multiculturalism is, at least on the surface, highly valued.
So why is it so difficult getting hired then? It can’t be solely a matter of high competition, which is the typical response one gets. We indeed live in a very economical and political globalized environment, yet how is it possible that those who have lived and worked in several European countries and have knowledge of so many market dynamics and speak a wide range of languages, can’t find a proper job in one of these, where we should be considered a competitive candidate?
The only exception seems to be when employment is found out of graduation, from internships previously worked on. That’s what happened to Kasey Kharkinia, a fellow University colleague, who was hired back by the company where she worked for during her placement year at university. However, she admits, “I don’t know how well off I would be if my course didn’t have that placement option”. Kasey tells me how the political climate in Europe “becomes especially important if you’re someone that does not even belong to the EU to start with… it’s just sad when your visa becomes the only reason for a company not to hire you, given you have exactly the same qualifications as others on your course”.
Mark Freese, another talented Australian colleague explains how, despite the fact that companies are posting employment ads in English and are presenting themselves as internationally oriented, they are more inclined to hire a local, even if not as qualified. He understands Kasey’s struggle to secure the next employment opportunity as he adds that: “as a non-European I must constantly prove my right to live here”.
Another interesting general responses of my survey, was that the Northern countries such as Germany, UK and Denmark are considered to be of high value by prospective employers, whereas for young professionals coming from other outside Europe, southern countries or those belonging to Eastern Europe, there is a much deeper struggle, despite their many qualifications and talents.
It is interesting then to acknowledge that the only person I have interviewed which didn’t experience any issue with employment practices and unity in Europe, is Rosa Groot, a Dutch graduate, currently located in Berlin, working at a communications agency. Her experience with finding both an internship and a job across the Dutch border was “super easy”. Rosa adds: if we ignore the national borders within the European Union, in theory, we could be wherever we want. We could all become “digital nomads” and living and working from different locations across Europe”.
Pursuing your dreams
Surely everyone can understand and appreciate the benefits that a common market has brought us, but is globalization in Europe only meant to facilitate journeys amongst its countries? Jean Monnet, one of the founding fathers of the modern European unification aimed to create a continent which was not only united through markets, political institutions and bureaucracy, but by a common sense of cultural belonging. And this was exactly where a European identity should had won against feelings of nationalism that had left Europe with two world wars behind. It is because of our European status that we are able to do everything that we do, and therefore, it is because of that that we should feel European to begin with; we consider ourselves and our own countries to be globalized, welcoming and open, yet we should recognise there is still a high level of individuality within the workplace and within our own reasoning too.
Despite our talks of openness and our sense of identifying ourselves as a European citizen, we do believe that some countries are better than others. This is particularly dangerous because it makes us automatically transfer these beliefs into people as well; who they are, what they know, what they can achieve. By doing so, we automatically limit one’s potential and employers fail to find a someone which can make a real difference in the company he/she may want to work for.
Perhaps in the end it is all about pursuing your dreams and finding those people who are willing to listen. If we don’t give up after being rejected, if we share our thoughts on the things that we see as being unjust, then maybe our idea of fair chances for all will reach the right people. By showing a good and positive example when given the chance, you can break barriers and shake stereotypes.
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