Winning a Golden Euro Effie with a €23 media budget

In the face of the growing social mood related to the migration crisis, we were asked by the local Amnesty International branch to prepare a social campaign for refugees. This is how the movie “Look Beyond Borders” was made. Moving, thought-provoking, important. The film, which has been seen by over 41 million people around the world, and the total reach of the campaign has built up to 930 million people, making it the most reachable in the history of global Amnesty International. That’s all with the media budget of only 23 €. Do you think that’s impossible? Well, I invite you to read further.

Let’s start from the beginning…

It is no secret that now the world, and in particular the old continent, is facing a huge humanitarian crisis. The number of refugees exceeds of those after the Second World War. According to UN data, 1 out of 122 inhabitants of the globe is forced to leave their home. Yes, nearly 1% of us have no place to live for ourselves and their loved ones! In 2015 alone, 1 million people reached Europe. For obvious reasons, this is a topic for discussion in countries facing this problem and having to take responsibility for solving the crisis.

In all this, the drama of the human aspect is increasingly forgotten, and the only effect is a sharpened public discourse, giving political fuel to populists and a polarizing society.

 

 

 

 

How did we approach this?

We did not want to directly encourage the admission of refugees, thus adding their five cents to the barren discussion in the media and political salons that had been going on for months. Everything has already been said about this subject. What is particularly important – it is so conflicting that the campaign encouraging the admission of refugees could be mainly rebounded, thus contributing to even larger divisions. What we wanted was to take care of the extreme dehumanization of refugees and that caught our attention particularly.

In the face of the growing migration crisis, the human aspect has gone to the background. Refugees are not talked about as people fleeing persecution, but about the amounts to be adopted and the threatening economic and social problem.The opponent in our campaign were stereotypes and prejudices against what is different and foreign. They lead to unjustified hatred, taken from the fear and ignorance of refugees. This comes from polarization of politics and misleading media coverage, in which we rarely have access to individual stories and do not let refugees speak up for themselves.

Who was our target group?

We knew that we would not reach everyone efficiently, and persuading the declared opponents is pointless. We wanted to reach out and strengthen the support of people accepting refugees or those undecided, who on the one hand were afraid of their image from the media, on the other conscience teld them to help another person in need. For us, they were the most important – constituting nearly half of European societies (334 million people) were open to arguments and the possibility of changing their minds.

Starting from basics, meaning insight …

Increasing aversion to refugees for cultural, social and economic reasons, as well as prejudices resulting from misunderstanding of more and more noticeable cultural and religious differences. A widespread fear, compounded by more and more frequent terrorist attacks, which are mistakenly identified directly with refugees. All this meant that we decided to base our campaign on how universal insight, referring to the fear of the unknown rooted in people – “Every otherness causes anxiety. In refugees, we see a threat without trying to see another, valuable person “

… then the strategy …

Starting from this insight, we wanted to show that fear and hostility come from unjust stereotypes and sometimes it is enough to refute them when confronted with those they concern. We did not want to convince rationally that refugees are same as us, but to give everyone a chance to actually feel it.

For this reason, we used a psychological mechanism, for which mirror neurons are responsible, thanks to which we can feel the emotions of others. In a nutshell, it means that empathy awakens in us when seen in other person. Using this mechanism, we wanted to infect Europeans with it.

… and a great creative idea …

We used the psychological experiment of Arthur Aron, described by him as a “study of closeness.” Acording to his theory, a 4-minute eye contact is enough to strengthen the relationship with another human being.

Through the campaign’s movie we wanted to enable the audience to experience the experiment themselves, showing how little it takes to overcome foreignness and stereotypes towards refugees. We wanted to prove that in the migration crisis, first of all, it is important to recognize the other person who needs help in each refugee, through raising interest and moving people’s hearts.

… which we implemented.

In order to influence the largest number of people from our target group, we had to achieve the widest reach. With a negligible media and production budget, the creative execution was predetermined and focused on the viral effect.

We focused on emotional and qualitative creation, which could interest the media and move the hearts of Internet users, helping to carry out campaigns across Europe. The experiment was carried out in Berlin, which is an ideal place for that purpose. Germany is one of the countries that have received the largest number of refugees, and the city itself is a symbol of overcoming divisions.

We invited Europeans and refugees, mainly from Syria, to participate. We shot the film in the hall, where the mixed-pair couples were seated opposite with their eyes closed, opened with the sign of a moderator. Participants did not know each other until that very moment, and their reactions were not arranged. Their spontaneous behavior had a gigantic emotional charge, being key to the success of the campaign. We created a moving movie from the filmed footage, showing how little it takes to look at the world through the eyes of another human being.

Despite the trend of short social videos, ours lasted as long as 5 minutes. It was a conscious undertaking to cause the greatest impact on the viewers. Such length requires concentration, allowing you to empathize with the experiment and almost experience it yourself. We put the created movie on YouTube and Amnesty social channels. We supported the campaign with media and PR, getting support from influencers and media.

What about the results?

The film dispersed through various channels on social media was watched by 41.3 million people, with the total number of 405 100 shares! “Look Beyond Borders” was mentioned by the largest media in Europe (including Die Welt, El País, Euronews) and in the world (including CNN, India Today, The Huffington Post) providing 826 publications in 46 countries. This way, we managed to generate nearly 481.8 million total reach in Europe alone, and the record of 930 million in the world! That’s all within a budget of just € 23!

Thanks to this numbers the international secretariat of Amnesty International recognized it as the most effective in almost 60 years of the entire organization. For us, the most important thing is that we may have changed perspective of many people toward refugees.

What does it mean to be a Communications Student?

In addition to our monthly blogs, we present to you our very first Vlog for the December Inspire! by EACA blog.

This month’s vlog is an engaging and fun video, presenting a day in the life of communications student Brecht Machiels. With this vlog, we hope you will have a better understanding of what inspires and motivates communications students to become exceptional in our industry.

 

Will Artificial Intelligence take over your job?

Honestly, nobody knows for sure. Some believe that Artificial Intelligence (AI) will take the communications sector by storm. Others think that is just nonsense and that people are overreacting. Whether you like it or not, you will probably have to deal with AI. On the job or at home, AI will find its way into your life. Like myself, every professional who spoke at Evolution Lab 2017 had a rather positive outlook on AI. Except for one man. Ogilvy’s Rory Sutherland made sure to keep our feet on the ground at the end of the conference.

AI spices up your job

AI as we know it, is not what you see in the Terminator movies. In communications, we currently use the term AI to describe self-learning algorithms. These codes notice patterns and adapt to them. As you can imagine, these algorithms thrive in a data rich environment. You might not like what I’m about to tell you. Your job is going to change. A lot!

At the Evolution Lab Conference, ‘Advertising in the Age of Artificial Intelligence’, there were many examples of how AI will impact the job market in the advertising industry, but the following ones stood out to me.

Liam Brennan, Global Digital Director at Mediacom, gave us a simple example. Analysts would normally require 72 hours to compile a bunch of data – AI could do it in 30 minutes. Does this mean those analysts are out of a job? No! They will now have more time to analyse the data instead of wasting all their time compiling it.  Don’t see AI as a threat. See it as a potential ally. You no longer need to go through all those boring Excel files and compile the data yourself. Let AI handle the boring bit, while you focus on making an actual analysis of what it is generating for you.

In my opinion, this is a good thing. In times like these, you have to be fast and agile. Things are constantly changing and we cannot afford to waste time. Besides, it makes the job a lot more engaging and fun. This might be what the industry needed to attract more young people to enter this job market.

However, data isn’t the only field where AI will bring about a massive change. If you’re a creative person, you might’ve been thinking that you’re safe from all of this. I mean, AI being creative? Your jobs should be safe, right? Wrong!

Samuel Ellis, former Innovation Director and Consultant for M&C Saatchi, told us about their experiment with creative AI together with the Japanese office of McCann. The latter made an algorithm that functioned as a creative director in order to produce a creative ad campaign. The algorithm actually won the competition, beating a human creative director! Don’t believe me? Check out their ads here.

“Hold up. AI as a creative director? I thought you said AI was not a threat to us!” I hear you think. That’s because it isn’t. AI can’t generate original ideas. All those small ads can be handled by the AI, while we focus our attention on the big jobs. AI can be that little digital sidekick you’ve always wanted. Or is that just me? Radoslaw Brzuska, Chief Innovation Officer at Dentsu Aegis Network Polska, summarised it well: “AI augments our reality, it doesn’t change it”.

Rory, the killjoy

Who could not help being excited after hearing those professionals talk about the endless possibilities of AI all day? They had me convinced. AI is the future and we will have to deal with it. Enter Rory Sutherland, who proceeded to give everyone a much needed reality check. According to him, AI on its own is just like economics: borderline useless.

I can almost imagine your faces right now, disbelief written all over them. However, Rory made a good argument. Both AI and economics assume that the human being is rational. That they will always make a decision because it’s the best option. But let’s face it, we are far from rational. This is where he referred to his almost legendary TED talk about perceived value, which you can watch here. A human will always make decisions based on what they feel is right. Perception and emotion are two things that AI simply cannot take into account. Humanity is just too fickle and unpredictable for AI to be accurate enough to operate on its own.  This is why, at least according to Rory, AI will never endanger our jobs.

This is where I will have to respectfully disagree. For now, he is right. AI is unable to fully predict a human’s whims. What we have to keep in mind though, is that AI is still in its infancy. I predict that there will be rapid advances in the field of AI in the coming decade. In a few years, we might laugh at what we call AI today. You simply cannot afford to ignore AI now. If you ignore it now, you won’t be able to catch up when it breaks through. This is when you will be left behind by the competition. The ones that thought ahead.

What about the students?

Our industry is changing. Some even call this the fourth industrial revolution. AI will partially take over your job. However, this doesn’t mean you will have to look for a new job. On the contrary. Your current job will be freed of the little inconveniences and be more enjoyable than before.

“When times change, change along with them.” That’s my message and my goal. Two friends and I will be starting our own agency called “guapa” once we graduate. We plan to integrate AI right from the get-go. This is why I’ve already picked up some classes in Python. A good coding knowledge is going to be an incredibly valuable skill in the future, which is why I am trying to acquire it as soon as I can.

Even if you don’t have to write it yourself, you’ll still have to be able to work with it. If you have a basic knowledge of coding, you’ll be able to do so much more with it. In these competitive times, you have to make sure to use every opportunity. Knowing how to code might just be what gives you the edge over the competition.

That’s my advice to my fellow students. Don’t stop learning where your classes stop teaching. Look for trends such as AI and try to own them. You don’t have to be afraid that it will be a waste of time if the trend doesn’t break through. Place yourself in the shoes of a future employer. Who would you rather hire: someone who stays in their lane and does nothing or someone who shows initiative and is eager to learn new things?

As you might’ve noticed I am very enthusiastic about AI and the possibilities it will bring along with it. Whatever you decide to do, take this last bit with a grain of salt. I might be a little bit too positive or value AI too highly. What can I say?

I’m just a dreamer. Let’s just hope that I’m not the only one.